Open a ticket
A person on the team reads every ticket. We reply by email.
Before you send
For a bug, attach a screenshot or a short clip and say what you were doing when it happened.
Reporting a player? Their login username, in-game display name or player ID all work.
Appealing a ban? Explain what happened, not just that you disagree.
For a payment, include the date, the amount and where you paid (Steam, Meta Quest or our website).
Is something down for everyone? Check the system status first.