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Bug, user report, ban appeal, or something else — a real person on our team reads every ticket.

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A real person on our support team reviews every ticket. For urgent issues you can also drop a message in our Discord.

Screenshots or a short clip go a long way for bugs — attach what you can.
Reporting a player? Their exact login username, in-game display name, or player ID all work — whichever you have.
Appealing a ban? Explain what happened rather than just disputing the outcome.
Not sure it's worth a ticket? Check the Known Issues list first.